Key Capabilities Private Equity Firms Look for in a Third-Party Administrator
Key Capabilities Private Equity Firms Look for in a Third-Party Administrator
May 2025

Private equity firms are increasingly outsourcing management company operations to drive cost efficiency, access specialized expertise, leverage cutting-edge technology, and refocus internal resources on core deal-making activities. 

 

The private equity industry is undergoing a transformation. As firms expand globally, adopt new strategies, and respond to increasingly sophisticated investor demands, the role of a third-party administrator (TPA) has changed dramatically. Once considered a purely operational function, fund administration has now become a strategic pillar of the private equity model – one that impacts everything from investor reporting and compliance to capital flows and data aggregation. 

Selecting the right administrator is more critical than ever. Private equity firms are looking for partners who can do more than just process transactions – they want firms that can offer flexible technology, global scale, expert guidance, and a truly client-centric approach. Drawing from FinServ’s experience advising top-tier firms across the industry, we’ve outlined the five capabilities that matter most when evaluating a third-party administrator. 

1. Modern and Scalable Technology with AI-Enabled Tools

Technology is the foundation of operational efficiency in modern private equity. Firms expect their administrators to bring not just a fund accounting system, but a full suite of integrated solutions that can streamline capital activity, investor communications, compliance tracking, GP and management company accounting, and performance reporting. The best administrators provide integrated platforms, real-time dashboards, and investor portals that eliminate manual processes and provide immediate insights across funds, investors, and jurisdictions. 

AI is also becoming a key differentiator. Leading administrators are leveraging machine learning to automate document processing, enhance due diligence workflows, and flag anomalies in financial or capital account data. Firms increasingly expect these tools to reduce turnaround times, elevate the quality of reporting and keep costs down. As private equity moves toward a more data-driven future, administrators must bring a roadmap for innovation — not just a patchwork of systems. 

2. Global Reach and the Ability to Grow with the Client

Private equity firms rarely operate in a single geography. With investments and fund structures spanning the U.S., Europe, and offshore domiciles, administrators must have the jurisdictional expertise and operational infrastructure to keep up. This includes support for local fund structures, accounting standards, tax regimes, and regulatory compliance — whether it’s AIFMD filings in Europe or FATCA/CRS compliance for global LPs. 

However, global reach is about more than locations on a map. Administrators must demonstrate their ability to launch and service new fund vehicles quickly, support emerging strategies, and adapt to evolving regulatory and tax frameworks. Firms want a partner that can grow with them – not one that needs to play catch-up as the firm expands into new markets or launches new investment structures. 

3. Deep Expertise and Advisory Capabilities

Private equity is a complex asset class that demands specialized knowledge. Administrators need to bring deep experience in areas like waterfall modeling, carried interest calculations and allocations, investor reporting, private credit, and tax coordination. It’s not enough to offer generic fund accounting services – administrators must understand the nuances of closed-end fund structures, co-investments, blocker entities, and the unique elements of each client’s GP and LP agreements. 

The best administrators serve as true advisors to their clients. They offer strategic input on fund structuring, collaborate with tax and legal advisors, and anticipate changes in the market that could impact compliance or reporting. Private equity firms increasingly want partners who can help them interpret accounting treatments, design better investor workflows, and ensure best-in-class fund operations – not just service providers who can complete tasks. 

 4. Responsive and Flexible Service Delivery

The pace of private equity is anything but predictable. Administrators need to be able to respond to fluctuations in deal flow, investor requests, and reporting cycles with flexibility and speed. This means staffing the right resources at the right time, delivering consistent quality even during peak periods, and maintaining open, proactive communication throughout the process. 

Firms expect more than a help desk. They want dedicated service teams, clearly defined SLAs, and transparency around deliverables and deadlines. Administrators who offer tools for tracking service requests, dashboards for performance metrics, and flexible models like co-sourcing are increasingly preferred. Whether the need is onboarding a new fund, managing multiple investor classes, or executing capital calls on short notice, responsiveness and adaptability are critical. 

 5. Institutional-Grade Controls and Risk Management

Private equity firms are held to increasingly high operational standards – and they expect the same from their administrators. Institutional-grade administrators bring robust internal controls, certifications, cybersecurity safeguards, and clearly documented workflows. However, controls are more than checkboxes; firms want a partner who has a formal quality review process, with senior-level oversight to validate fund accounting, capital activity, and investor reporting before anything goes out the door. 

Administrators must also demonstrate strong, proactive risk management practices, from disaster recovery protocols to data protection and access controls. Firms want confidence that their administrator can stand up to LP due diligence, handle regulatory reviews, and manage sensitive data with precision. In this environment, the ability to catch errors before they reach the client and to operate with transparency and discipline has become a core expectation, not just a differentiator. 

Final Thoughts: The New Standard in Private Equity Fund Administration 

Private equity firms face mounting complexity, rising LP expectations, and a constant push for operational excellence. As a result, their standards for fund administrators have never been higher. It’s no longer enough to be accurate and timely, administrators must also be strategic, tech-enabled, globally capable, and deeply attuned to their client’s business. 

At FinServ Consulting, we’ve supported countless private equity firms in selecting, implementing, and optimizing their fund administrator relationships. Our goal is to help clients build partnerships that are not only fit for today, but future-proofed for tomorrow. If you’re reassessing your current administrator or preparing to launch a new fund, we’re here to help guide the way. 

About FinServ Consulting

FinServ Consulting is an independent, experienced provider of business consulting, systems development, and integration services to alternative asset managers, global banks, and industry service providers. Founded in 2005, FinServ delivers customized world-class business and IT consulting services for the front, middle, and back-office. FinServ provides managers with optimal and first-class operating environments to support all investment styles and future asset growth. The FinServ team brings a wealth of experience working with the world’s largest and most complex asset management firms and global banks.